75bbd's Privacy Policy

1 Introduction & Scope

75bbd is a trusted online gaming platform operating for players in Bangladesh. We place the highest importance on your personal privacy and are firmly committed to protecting your information.

This privacy policy ("Policy") applies to the 75bbd website, mobile platform, and all related services. When you use any 75bbd service, register, or access our platform, the terms of this policy apply to you.

By continuing to use our services, you are considered to have given your consent to the terms of this policy. If you do not agree with any part of this policy, please stop using our services or contact us.

2 Information We Collect

Depending on the nature of your relationship with us and how you use our platform, 75bbd may collect various types of information. A detailed breakdown is provided below:

a. Identity Information

• Full name
• Date of birth (for age verification)
• Nationality and country of residence
• Government-issued identification details (where applicable)

b. Contact Information

• Email address
• Mobile number
• Postal address (if required)

c. Financial Information

• Your payment methods (bKash, Nagad, Rocket, Upay)
• Transaction history and amounts
• Deposit and withdrawal records

d. Account & Gaming Information

• Username and password (in encrypted form)
• Gaming history, bet amounts, and results
• Bonus receipt and usage records
• Session duration and platform usage patterns

e. Technical Information

• IP address and geographic location
• Device type, operating system, and browser
• Login times and session details
• Cookies and related tracking data

3 How We Collect Information

75bbd collects your information in the following ways:

• Directly from you: Through registration forms, identity verification processes, payment transactions, and customer service interactions.
• Automatically: When you use our platform, information is collected automatically via cookies, log files, and similar technologies.
• From third parties: Relevant information may be received from payment processors and identity verification service providers.
• From public sources: Publicly available sources, such as public records or social media profiles (only where legally permitted).

4 Purpose of Using Your Information

75bbd uses your information only for specific, clear, and lawful purposes. Those purposes are detailed below:

a. Account Management & Service Delivery

Your information is used to create, verify, and manage your account and to deliver all our gaming services without interruption. This includes confirming your identity, processing transactions, and personalising your gaming experience.

b. Managing Financial Transactions

Your payment information is used to safely process deposits, withdrawals, and other financial transactions. We keep a record of every transaction made through bKash, Nagad, Rocket, and Upay.

c. Security & Fraud Prevention

Your information is used to keep your account and our platform secure, and to detect and prevent fraud and suspicious activity.

d. Meeting Legal Obligations

Your information may be retained and used to comply with applicable laws and regulations, follow anti-money laundering (AML) guidelines, and act on instructions from authorities.

e. Improving Customer Service

Your information is used to resolve your issues quickly and effectively, improve the quality of our services, and provide you with relevant updates and notifications.

f. Ensuring Responsible Gaming

Your information is used to monitor your gaming patterns, implement responsible gaming policies, and provide support where needed.

5 Sharing Information with Third Parties

75bbd does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

a. Service Provider Partners

Only the information necessary to deliver services is shared with payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure partners. These organisations operate under strict confidentiality agreements and may not use your information for any other purpose.

b. Legal Obligations

We may be legally required to disclose your information under a court order, a lawful request from a law enforcement agency, or applicable law.

c. Business Transfers

If the business or assets of 75bbd are transferred through a merger, acquisition, or restructuring, your information may form part of that transaction. We will notify you in advance in such a case.

Outside of the cases listed above, 75bbd will never share your personal information with any third party without your explicit consent.

6 Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the 75bbd website. Cookies are small text files stored on your device that help improve your browsing experience.

a. Essential Cookies

These cookies are essential for the basic functionality of our platform. They are used to maintain login sessions, verify security, and complete payment processes. Our services will not work properly without these cookies.

b. Functional Cookies

These cookies are used to remember your preferences and settings, save your language preference, and ensure your personalised experience.

c. Analytics Cookies

These cookies are used to monitor how our platform is used and to collect anonymous statistics for improving service quality. The data collected is analysed in aggregated form and is not used to identify any individual.

You can manage cookies through your browser settings. Keep in mind that disabling certain cookies may limit some features of our platform.

7 Data Retention & Deletion

75bbd retains your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

• Active account data: Retained for as long as the account remains active.
• Financial and transaction data: Retained for the period required to meet legal requirements.
• After account closure: Securely deleted after a set period, though it may be retained longer if there are legal or regulatory obligations.
• Marketing communication data: Deleted as quickly as possible once you request to opt out of marketing communications.

When deleting data, we use industry-standard methods to ensure your information cannot be recovered.

8 Data Security Measures

75bbd maintains both technical and organisational security measures to protect your personal information:

a. Technical Safeguards

• SSL/TLS encryption used for all data transfers
• Encryption of stored data, especially sensitive financial information
• Regular security audits and vulnerability testing
• Firewalls and intrusion detection systems
• Two-Factor Authentication (2FA) available

b. Organisational Safeguards

• Only authorised staff have access to your information
• Regular privacy and security training for staff
• Strict internal enforcement of data protection policies
• A rapid response plan in the event of a data breach

If a data breach occurs that may affect your information, we will notify you promptly in accordance with legal requirements.

9 Your Rights

You have the following rights regarding your personal information, which 75bbd respects and is committed to upholding:

a. Right to Access

You have the right to know what information we hold about you. You can request a copy of your stored data at any time.

b. Right to Rectification

If any information stored in your account is incorrect or incomplete, you have the right to have it corrected. We will make this correction as quickly as possible.

c. Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may need to retain some information if there are legal obligations to do so.

d. Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted. During this time, we will only store your data and will not process it.

e. Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. To do so, contact us at [email protected].

To exercise these rights or for any questions, please contact us.

10 Children's Privacy

75bbd's services are strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

If a parent or legal guardian suspects that their minor child has registered on our platform, please contact us immediately at [email protected]. We will close that account and take steps to delete the associated information.

11 Policy Changes

75bbd may periodically update this privacy policy to keep pace with changes in its business operations, technology, or legal requirements.

For significant changes, we will notify you in the following ways:

• The updated date will be published on this page.
• Registered users will be informed via email.
• A notification of the changes will be shown the next time you log in.

Continued use of our services after the changes will be taken to mean that you agree with the updated policy.

12 Contact

For any questions or concerns about this privacy policy, or to exercise your rights regarding your information, please contact us through any of the following:

• Email: [email protected]
• Live Chat: 24 hours, 7 days a week — support is available in Bengali and English.

After receiving your request, we will complete the necessary verification and try to respond as quickly as possible.